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Frequently Asked Questions

ABOUT YOUR DETOX

  • How do I sign up?

    Signing up is easy, you can order online, but if you prefer you call us on 0203 697 1366, or send us an email to info@noshdetox.com giving us some convenient times we can call you back. We deliver within 24 hours of receiving your order – apart from Saturdays when we all take a well-deserved rest!
  • How long must I sign up for?

    We are totally flexible, so you can start and stop when you wish within a programme. However, we recommend:
    - Juice Fast for 3-5 days,
    - Sugar Free Diet for 10+ days,
    - Alkaline Diet for 6-14 days,
    - VeganKeto Diet for 7+ days
    Please contact us and we will also design a programme length catered to your goals.
  • How can a detox benefit me?

    Losing weight on a detox is simply one of the by-products of eating good, healthy food. Primarily you detox in order to bring your body up to its optimum functioning levels. You will see improvements in your mental processes, sleeping habits, energy levels, and beyond. Others simply enjoy the convenience of having fresh, healthy and delicious food delivered to their homes!
  • Is it bad to detox for a long time?

    No. Our menus provide you with good, wholesome, gourmet food – you can eat our food and enjoy the benefits for as long as you like.
  • What if I have health issues or I take regular medication?

    Please, take medical advice prior to starting any new regime of diet or exercise. We are happy to provide your medical practitioner with a sample menu for them to evaluate.
  • How much weight will I lose?

    Doing a Juice Fast will help you to give your digestive system some rest and help you to remove some toxins. Many people lose weight during a Juice fast, but the amount varies for each person.
    Doing a Food Programme, will be a more effective way of detoxing and loosing weight and stay out of it.
    The key on each detox is to start it with the mind-set that it will be a reset button for your diet, it will keep weight off and increase your energy!
  • How do I know which programme is right for me?

    We have a team at Nosh that are here to support you if you have any questions. They can help you choose a program that perfect for you if you are questioning which one you would like to try.
    Call us on 0203 697 1366 or send us an email to info@noshdetox.com
  • What if I have allergies?

    All our Juice and Food Programmes are gluten, lactose, egg free. We can also adjust our recipes if you have more food requirements.
  • Is there anything I need to do to prepare before starting a detox?

    While the purpose of a detox is to rid your body of toxins so that you can start fresh on a healthy diet, it wouldn’t hurt to get started on a healthier diet a day or two prior to starting your detox so that you can get the best results.
  • How should I store my detox?

    Please store all juices and food meals in the fridge. All the products are freshly made only for you and you need to start the day after so you can enjoy all their goodness.

DURING YOUR JUICE DETOX

  • What can I drink during a Juice Detox?

    We recommend that you drink plenty of water while doing a detox to stay hydrated. You can also have as much herbal tea as you like and if you really want you can have one coffee per day, with no dairy or sugar.
  • How much water should I have her day?

    You need to have at least 2 litres per day. Water will help flush out toxins faster and will get you back on track to feeling amazing.
  • Can I drink alcohol during a detox?

    It is not recommended to consume alcohol on a detox.
  • Can I exercise while on a detox?

    Each detox programme is different and has a different amount of calories with different nutrients. While exercise is never something we would discourage, each programme should be looked at individually to decide the amount of exercise your body can handle.
  • Is there any specific order I need to drink my Juices?

    Each bottle will have the day and the time you need to drink them, so you won’t be confused.
  • What if I’m hungry?

    Most likely your body is mistaking your hunger for thirst, so make sure you are drinking at least two litres a day! Your body may also be taking time to adjust to the new diet and lack of bloatedness, which again is aided by drinking water. However if that doesn't work, you can have some raw vegetables (like carrot or cucumber) with some salt.

DURING YOUR FOOD DETOX

  • Can I have tea/coffee on the detox?

    You can have one coffee a day without any dairy milk or sugar. There is no limit on herbal team, you can have as much as you like.
  • Do I have to cook anything?

    No, we send you everything totally prepared. You can reheat your Nosh food by using the microwave or the oven, the food containers are microwave and oven safe. If you want to use the oven, we recommend that you put the food tray in a tray with some water. Heat until piping hot before eating.
  • Will I like the food?

    When we make up your personal menu, it will be based on information you give us about what foods you like or dislike. Above all, we are about providing gourmet quality food, personalised to your tastes.
  • Will I put on weight eating 3 meals and 2 snacks?

    No. Our programmes are designed so that you are eating at regular intervals during the day. This balances your blood sugar, reduces cravings, prevents bingeing, and discourages fat storage. In contrast, starving your body encourages your metabolism to slow down and hoard food, converting it to fat.
  • Should I eat my meals and snacks even if I’m not hungry?

    Yes, even if you only eat some, but not all, of the serving. It helps to maintain your energy levels and metabolism.

AFTER YOUR DETOX

  • What should I do after finishing a detox?

    After finishing a detox, your body will be reset so that you can begin a healthier diet. So just remember the hard work you put in to complete your detox and stick to it! We recommend you to add lots of greens and fruits in your diet and try to avoid gluten and dairy for a while, it will really benefit you!
  • How often should I do a detox?

    A detox is a good way to cleanse your body and to get a fresh start. Because of this, a detox can never be a bad idea, just don’t overdo it!
    Your body will be benefited from a detox every 6 weeks.

ABOUT YOUR INFUSION/INJECTION

  • How often should I have an infusion/injection?

    It depends by the reason you are having it and how fast your body goes through the vitamins. This can be examined more in depth after the first infusion and can also be discussed with our advisers.
  • How long does it take to feel the difference?

    Results vary for each one, but most people start feeling the difference during the infusion and others start feeling it the day after.
  • How long does it take?

    An infusion will take approximately 40/45 minutes.
    An injection will take approximately 5 minutes.
  • Is there anything I need to do before the infusion/injection?

    Please do eat and hydrate before you come as it makes your infusion process easier.
  • Are they safe?

    Infusions/injections consist of essential nutrients that are all natural.
  • Can I have them even if I am not deficient?

    Of course, extra vitamins are always good for your body.
  • Do I need blood test before?

    We require a resent blood test (up to 3 months old) showing you have a deficiency, before we book you in for the Iron Infusion or the Vitamin D Injection.
  • Are they painful?

    Definitely manageable, the pain is equivalent to a little pinch, takes a few seconds for the needle to go through.
  • Is the nurse qualified?

    Yes, she I strained in injections and cannulation and has a nursing degree.
  • Do you do home/office visits?

    Yes, we can send our nurse anywhere you are. Fees do apply and change according to location. Simply call or email us and we will organise everything for you.
  • Can I reschedule my appointment if I can’t make it?

    To reschedule an appointment you need to contact Nosh Infusion Clinic 24 hours before the appointment, and there will be no extra charge.
    This may be done via email or contacting the office during regular working hours (Mon - Fri: 9.30am - 6pm and Sunday: 10am - 5pm).

GENERAL INFORMATION

  • It won't accept my discount code?

    Please note that only one promotion may be used per transaction and it will be valid for only full price programmes. Any attempt successfully using more than one promotion per transaction will result in the transaction being voided.
  • Is the packaging recyclable?

    We would love to eliminate plastic from our range, but unfortunately we haven’t manage to find one that is safe during transportation yet. We use recycled and recyclable PET.
  • How long the detox last for?

    All the juice and food programmes will last up to 3 days in the fridge, from the day you will receive them.
  • Can I freeze my detox?

    All the juice programmes can be frozen. We would recommend you to consume within 2-3 months after freezing. Please note that some times the juices might separate, shake them well before having them.
    Regarding our food programmes, you can freeze all the cooked meals for up to 3 months.

DELIVERY INFORMATION

  • How do you deliver?

    Our own fabulous Nosh drivers deliver within the M25.
    We deliver on the evenings between 5pm -11pm approximately (Sundays, Mondays, Wednesdays & Fridays).
    Outside of the M25 we have a dedicated courier service which will deliver before 6pm (Tuesdays & Thursdays).
    We make personal deliveries so our drivers either ring your doorbell or your mobile number before leaving it at a designated place of your choosing.
    For apartment blocks, we leave your bag with the porter, or clients provide us with a security code or a door key to enter the front door of the building, enabling your bags to be left outside your front door.
  • Do you deliver to my area?

    Almost certainly YES. And if we don’t, we would love to. Nosh has been delivering over most of greater London, all over the United Kingdom and even as far afield as US, Greece and Geneva for the last 8 years.
  • What is your delivery cost?

    At the checkout you will be asked to select your delivery date. Delivery is free for all orders above £50.
    For London deliveries below £50, there is a £4.99 charge.
    For UK Mainland deliveries below £50, there is a £7.99 charge.
    For UK Mainland Pre 12pm deliveries, there is a £9.99 charge.
  • Is there a minimum order?

    No, there is no minimum order. But to qualify for free delivery you need to spend £50.
  • Does my order need to be signed?

    We recommend to be present for the delivery, as the products are perishable it will be good to put them in the fridge as soon as you receive them. However if you are not able to be present, we need a secure place where we can leave your order as our drivers can’t leave the products unattended. In case you are not home and you haven’t provide us with a safe place, we are not responsible for an loss or undelivered orders.
  • Can I amend my order after I have placed it?

    Please call us or email us at least 24 hours before your delivery and we can make changes with no extra cost.
  • What if I go out of town?

    Please give us a call or email us and let us know at least 2 working days in advance, giving us the dates you will be away. We will automatically continue delivery on your return. If it fits into your travel schedule we can pack meals, flight packs, vitamins and snacks to take with you.
  • What if there is a problem with my delivery?

    In the unlikely scenario that the box is damaged we advice to refuse accepting it and you need to contact us so we can sort it out for you.

REFUNDS – CANCELATIONS

“I used balance sheet technique - and now feel wonderful about food after years of counting all my macros. There is no restriction and now I’m allowed to be happy and eat with my family. Now I’m more relaxed, I’m enjoying food and I'm eating when I’m hungry.” Belinda Gunter

TAKE BACK CONTROL OF YOUR LIFE

Do you obsess about food and cheat by skipping meals? When you do finally eat do you feel guilty? Do you end your day exhausted by all the choices? Download the Balance Sheet Technique TM to take back your power immediately: